CANCELLATION POLICIES
Standard Appointments:
Cancellations made less than 24 hours before the scheduled time will be charged at 100%, and same-day bookings must be cancelled at least 4 hours in advance.
Weddings: A non-refundable deposit is required to secure the date, and the remaining balance is due 30 days before the event. Any cancellation after the balance is paid will not be refunded.
Yachts:
non-refundable deposit is required to confirm the booking, and cancellations made less than 48 hours before will be charged at 100%. Any overtime will be billed at the agreed hourly rate.
New Year’s Eve (December 31st):
Due to high demand, all bookings are non-refundable. Any cancellation, regardless of notice, will be charged at 100%, and full payment is required at the time of booking to secure the slot.
